Description:
Kingscourt Surgery is a busy General Practice with 5 doctors and 2 nurses.
Job description
The successful candidate will be responsible for, but not limited to the following:
- Answering all in-coming calls and re-directing as appropriate
- Managing patient appointments
- Meeting & greeting patients to the Practice
- Cash/card handling and issuing of receipts
- Maintaining patient records
- Accepting prescription requests
- Scanning and filing
- Any other duties assigned by the GP
Requirements:
- Experience working in a fast-paced environment is essential
- Excellent interpersonal, communication and telephone skills
- Strong Multi-Tasking Skills
- Computer literate in Word/Excel/E-mail
- Willingness to be a team player and an ability to work on own initiative
- Excellent organisational skills
- Flexibility
Key Skills:
Patient Focus
- The ability to remain calm, professional and polite in dealing with our patients and colleagues
Personal Integrity
- Be professional in your approach to your work
- Be honest and reliable
- Be trustworthy and respectful
Team Work
- Build and maintain good relationships with all colleagues
- Be willing to take on jobs to balance the team workload
- Aim to communicate well with people at all levels
Managing Change
- Welcome and embrace change, with a positive attitude
Develop yourself and others
- Be motivated to learn and develop
- Support, encourage and motivate others
Key Experience:
- Excellent written and spoken English is a requirement for this job