Account Executive

Description:

As an SMB Account Executive at Docusign, you will drive revenue growth and market expansion across small and medium-sized businesses. This role requires a dynamic, adaptable sales professional who can seamlessly balance high-velocity transactional sales with strategic, multi-threaded platform deals. As Docusign expands into Intelligent Agreement Management (IAM) and Al-driven agreement solutions, you will translate complex capabilities into measurable business value for C-suite buyers.

This position is an individual contributor role reporting to the Regional Vice President, SMB Sales.

Responsibility
 

• Meet and exceed quarterly quotas and target continuous double-digit growth through new customer acquisition and account expansion
• Proactively build a healthy pipeline using outbound prospecting strategies, modern sales tools, and multi-channel outreach (phone, email, LinkedIn, WhatsApp)
• Conduct deep discovery to understand customer pain points across HR, Legal Procurement, and Operations. Simplify complex IAM and Al features into clear ROI and business outcomes
• Use structured sales methodologies (e.g., MEDDPICC) to manage deal velocity, navigate longer sales cycles, and maintain accurate forecasting
• Maintain real-time CRM integrity in Salesforce, manage daily workflow efficiency, and keep high deal volumes moving predictably
• Collaborate with Solutions Engineers, Customer Success, and Legal to ensure seamless deal execution and customer onboarding
   

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
 

• 1+ years in a full-cycle, quota-carrying sales role within SaaS or technology
• Fluent in French and English
• Experience with consistent quota achievement (100%+ attainment)
• Experience with Salesforce (or HubSpot) and prospecting tools (e.g., Sales Navigator, Outreach)
• Bachelor's degree in a relevant field or equivalent practical experience