Assistant Front Office Manager

 

Description:

Key Duties and Responsibilities

  • Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay from all team members.
  • Assist in efficiently and effectively controlling front office departmental operations.
  • Work with the management team to ensure strong morale amongst the team at all times.
  • To monitor all front office cash transactions, float and till procedures and to ensure that procedures are carried out in accordance with Company policy.
  • To ensure that the front desk is adequately staffed at all times and to anticipate the need for additional cover particularly during busy periods.
  • To familiarise departmental staff with sales and promotional principles and to promote all outlets in the hotel.
  • To communicate and liaise with the Accommodation Manager/Supervisor in relation to rooms status, VIP’s and allocations.

Requirements:

  • One+ year of experience in a similar role
  • Excellent organisational skills and the ability to oversee & delegate work to others.
  • A warm, friendly and approachable personality when dealing with fellow staff and guests.
  • The ability to work on their own initiative, as well as being capable of working as part of a team.

Organization The Hardiman
Industry Secretary / Front Office
Occupational Category Assistant Front Office Manager
Job Location Galway,Ireland
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 1 Year
Posted at 2021-10-08 3:07 am
Expires on 2021-11-22