Description:
As Assistant Technical Manager, you will work closely with the Technical Manager to ensure that all products meet regulatory, customer, and internal standards. You will play a key role in technical compliance, ingredient labelling, specification management, and customer support, while driving continuous improvement across the Technical department.
Key Responsibilities
- Manage and maintain technical product specifications across all categories.
- Ensure ingredient labelling and declarations are fully compliant with EU & UK legislation.
- Monitor and review use of nitrates, preservatives, and other additives, ensuring compliance with regulatory and customer standards.
- Support the investigation and resolution of customer complaints, identifying root causes and implementing corrective actions.
- Oversee and manage non-conformances, ensuring timely follow-up and documentation.
- Provide support during customer, BRC, and regulatory audits.
- Assist the Technical Manager in driving a strong food safety and compliance culture across the site.
- Liaise with customers, suppliers, and internal teams (Production, NPD, and Commercial) to ensure technical requirements are met.
Key Requirements
- Degree in Food Science, Food Technology, or a related discipline.
- 2-4 years' experience in a technical, quality, or specification's role within food manufacturing (sauces, seasonings, or meat sector experience an advantage).
- Strong knowledge of EU/UK labelling legislation, HACCP, and BRCGS requirements.
- Experience handling customer complaints and non-conformances.
- Excellent attention to detail with the ability to interpret technical and regulatory information.
- Strong communication and interpersonal skills for cross-functional and customer interactions.
- Proficiency in Microsoft Office; experience with retailer specification portals (e.g., Tesco, Dunnes, SuperValu) highly desirable.