Description:
SMBC is seeking a Network Engineering to providing support to SMBC Americas Division with a responsibility on Capital Markets and Nikko. Responsibilities include network infrastructure and telecom, delivering uninterrupted business operation, performing scheduled maintenance, and ownership of projects and implementations. Main areas of expertise include: switching, routing, security, automations, load balancing, cloud and logistics.
This role will report to the Executive Director Network Engineer
After business hours and weekend work will be required. Work in shift schedule will be expected
Role Objectives: Delivery
- Provide 2nd level support on daily network infrastructure issues reported by Service Now platform.
- Perform analysis of alerts and events reported by network management platforms and work with senior staff on resolution.
- Assigned network infrastructure projects.
- Provide support during system installations across all sites.
- Provide support to other IT teams on day-to-day support request and during project implementation.
- Maintain working condition of network infrastructure in Tralee “Telecommunication Rooms” and its associated components.
- Facilitate meeting with vendors to support network infrastructure components.
- Undertakes the testing of software, systems, or computer games for errors, identifies source of problems, and proposes solutions.
- Develops, implements, and documents test plans for IT software, systems.
- Develops quality standards and validation techniques.
- Makes recommendations concerning software/system quality.
- Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
- Deals with and reports on breaches in security.
Qualifications And Skills
- 5-8 years of professional experience.
- Strong knowledge in configuration and troubleshooting of routers, switches, firewalls, load balancers (Palo Alto, Checkpoint, Cisco, F5, Gigamon).
- Strong knowledge of routing protocols OSPF, BGP, EIGRP, NAT, LACP, CDP, UDLD, VPC, DNS, DHCP.
- Understanding of network design for LAN, MAN, WAN, SD access, SD WAN, WiFi networks.
- Strong knowledge on troubleshooting networking issues OSI layers 1-7 across data, voice and video.
- Knowledge on network management platforms: Cisco ISE, Cisco DNAC, Solarwinds, Logic Monitor, NetBrain.
- Knowledge on automation via Ansible and Python.
- Ability to support mixed data, voice, and video networks.
- Capability of performing and complete tasks and projects independently.
- Ability to perform copper and fiber cable structure work.
- Knowledge on configuration and support of cloud infrastructure components.
- Excellent verbal and written communication skills to report on incidents, support tasks and projects.
- Strong troubleshooting and analytical skills.