Description:
The Benefits Specialist is responsible for supporting the strategic lifecycle of our Global benefits offerings. The role focuses on driving the end-to-end benefits renewal process, strategic planning, implementation, and vendor management. The Specialist will apply a foundational understanding of the global benefits landscape, strong analytical skills, and a collaborative approach to optimize our offerings for both internal employees and customers.
This role will have global exposure but we require someone who has strong experience with UK & Ireland benefits.
What You Will Do
Product & Strategy
- Benefits Product Support: Assist in the packaging and analysis of all benefit offerings, ensuring alignment with defined product strategies.
- Market Analysis Support: Conduct research and analysis on the competitive landscape and emerging market trends to support strategic renewals and the productization of benefit packages.
- Strategic Collaboration: Support cross-functional product, marketing, and sales teams to educate key stakeholders and drive adoption.
- Revenue Support: Partner with internal teams to ensure maximum utilization and value is delivered from our benefits offerings.
Vendor Management
- Relationship Support: Maintain day-to-day contact with brokers and benefit vendors, tracking performance against service level agreements and assisting with issue resolution.
- Renewal Analysis: Execute detailed analysis of cost drivers, utilization data, and market conditions and engage in benefit renewal negotiations.
- Implementation Coordination: Support the evaluation, selection, and seamless implementation of new or adjusted benefit packages and tiers.
Enablement & Cross-Functional Partnership
- Training Content: Assist in developing analytical reports and data-backed content for Product and Product Marketing to enhance benefit messaging, drive adoption, and clearly articulate value.
- Sales Education: Prepare data and talking points to train Sales Enablement on the competitive advantages and financial aspects of our benefit products.
- Customer Insights: Provide essential analytical and background support to internal teams to address complex, strategic customer inquiries related to benefit costs and value.
What We Are Looking For
- Experience: 3+ years of experience, primarily focused on the strategic design, renewal, and implementation of employee benefit programs. Experience in benefits administration is beneficial.
- Strategic Mindset: Ability to apply a strategic lens to day-to-day work and contribute to the long-term vision and roadmap for the benefits portfolio.
- Benefits Expertise: Solid working knowledge of the global benefits industry, including mandatory and supplemental benefits, and regulatory compliance.
- Communication: Exceptional written and verbal communication skills, with the ability to articulate complex analysis clearly and concisely to various stakeholders.
- Collaboration: A highly collaborative style, capable of successfully working across finance, product, marketing, and sales teams.