Description:
As a Content Management Specialist, you will play a crucial role in maintaining and enhancing our underwriting manual platform. Your responsibilities will include:
- Managing, updating, and creating content based on the latest reviews and guidelines.
- Harmonizing existing content to maintain consistency and accuracy.
- Ensuring content alignment with our 3-tier underwiring approach across different versions of the manual.
- Collaborating with the Global Medical Underwriting team and markets to implement reviewed impairments.
- Testing and reviewing updates to ensure accuracy and consistency.
- Updating and reviewing rules in the automated underwriting platform to reflect changes in our underwriting philosophy. This platform is separate from the underwriting manual platform.
- Following predefined procedures and maintaining high standards of content quality.
- Being mentored and guided by the tool lead to ensure smooth onboarding and continuous development.
- Working in an international setting across various time zones, fostering a collaborative spirit and teamwork.
Qualifications
We are looking for a detail-oriented and systematic individual with the following experience and skills:
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in both spoken and written French and English.
- Knowledgeable in content management tools.
- Good knowledge of HTML, CSS, version control tools, and workflow tools.
- Strong collaborative skills and the ability to work effectively in a team.
- Excellent attention to detail and a systematic approach to tasks.
- Familiarity with medical underwriting processes is a plus.
- Competent coding skills in R or Python, with SQL expertise considered advantageous.
- A collaborative spirit and team player mindset, comfortable working across various time zones.