Bol Senior Customer Advisor

Description:

This is an opportunity for an enthusiastic and self-motivated individual to develop their skills and gain valuable customer service experience. The new role will have you working with one of Ireland's leading banks in a fast paced, dynamic and diverse environment.

In this role, you will

• To provide a superior level of quality service to our customers
• Be driven by an instinctive motivation to deliver a top class performance in your role!
• Follow all internal and external regulatory requirements
• Working as part of a Team Supporting and our colleagues within the Branch and Business Banking Network with customer queries and critical issues
• Dedicated to personal organisational and individual development of skills, knowledge and ability

What will make you stand out?

• Excellent interpersonal skills
• Proven capability to put the customer first in every interaction
• Enthusiasm to adapt quickly in a fast paced, changing environment
• The required levels of proficiency are being achieved by you in line with role expectations
• Experience and deep knowledge of BOL platform
• Experience working with and supporting offshore Partners
• Excellent communication skills-verbal and written.