Description:
Zurich Life Assurance Plc is looking for an experienced Business Analyst to join the Business Change team.
The BA competency is responsible for collaborating with business colleagues to discover and define business requirements for all projects within the delivery programme. The BA team sits within the Business Change department and works closely with colleagues within IT and across numerous business areas, to understand and deliver appropriate solutions to our internal and external customers.
The Business Analyst’s role is to identify, articulate and facilitate change needed to solve a business problem or address a business opportunity.
Provide clarity and structure to projects by understanding, defining and communicating business objectives in a clear and comprehensive manner and to support delivery of the appropriate solution.
Your Role
As a Business Analyst your main responsibilities will include, but not necessarily be limited to, the following:
- Working with business colleagues to identify, understand and articulate problems and opportunities.
- Performing end user/customer research.
- Working with both IT and business colleagues to investigate potential solutions.
- Defining business requirements in a manner appropriate to the selected project methodology, including producing requirement documentation, wireframes, user stories, process flows etc.
- Inputting to the development of business cases, project scoping and planning.
- Supporting project team members in the delivery of the appropriate solution including technical analysts, test analysts, project managers, and business colleagues.
- Supporting post implementation and training activities as required per project.
Your Skills And Experience
As a Business Analyst your skills and qualifications will include:
Required
- Previous project experience in a business analyst or product owner role
- Proven experience of running workshops, managing stakeholders, documenting requirements, producing wireframes, user stories & process flows.
- Comfortable inputting to and reviewing test scripts and technical specifications.
- Confident in supporting other BA’s, testers and developers throughout the project.
- Experience of working on large complex cross functional projects, including liaising with external suppliers and virtual team members.
- 5+ years’ life insurance experience including detailed product knowledge, understanding of sales and administration processes and regulatory/compliance requirements.
- Attention to detail is essential along with excellent verbal and written communication skills.
- Candidate should be enthusiastic, willing to learn new methodologies and comfortable working in a dynamic and sometimes challenging environment.
Desirable
- Experience of both agile and waterfall methodologies
- UX experience including user research, prototyping, usability testing etc.
- Familiarity with Atlassian tools such as Confluence and Jira
- Experience of Life400 policy admin system and Query/SQL