Business Support Executive

Description:

Responsibilities:

• Cultivate and maintain robust relationships with existing clients on a daily basis to ensure optimal support levels
• Provide administrative assistance to the Management and Sales Team
• Compile reports, manage, and update customer database and files
• Maintain IT systems to maximize performance
• Collaborate with the sales team to identify and execute effective strategies and solutions
• Become a subject matter expert on the company's services, processes, and operations to deliver best-in-class service on every customer interaction
• Apply strong key account management principles in all business opportunities

Requirements:

• 2-3 years of experience in a similar role
• Excellent written and verbal communication skills for effective interaction with colleagues and customers
• Ability to work cooperatively and flexibly within a team
• Capacity to analyze data, diagnose problems, and provide practical solutions
• Proficient in Microsoft Office and SAP
• Strong attention to detail and ability to manage workload by prioritizing tasks and meeting deadlines