Commercial Lines Account Handler

Description:

You will manage a diverse range of commercial accounts, handling renewals, mid-term adjustments, claims, and new business. You will act as the main point of contact for your clients, ensuring they receive clear guidance, competitive coverage, and responsive service. This position offers autonomy, professional growth, and the opportunity to strengthen long-term client relationships.

Responsibilities:

• Be primary contact for a portfolio of commercial clients, overseeing policy updates, renewals, and new quotations.
• Work with insurers to secure competitive terms and coverage that meets client needs.
• Provide compliant advice and guidance on commercial insurance solutions.
• Support clients through the claims process, keeping them informed and supported.
• Maintain accurate records and ensure compliance with regulatory standards.
• Identify opportunities to expand services and offer additional solutions to clients.

Profile:

• 3 years’ experience in commercial insurance broking.
• CIP-qualified or APA in Commercial Insurance
• Knowledgeable in commercial insurance products and market trends.
• Broker experience
• Strong interpersonal and communication skills.
• Professional and approachable with clients.
• Highly organised, detail-oriented, and able to prioritise tasks.
• Self-motivated, with a proactive approach to problem-solving.