Description:
You will play a key role across Order to Cash activities, with responsibility for cash application, customer master data, and manual adjustments, ensuring accuracy, compliance, and timeliness. Beyond day-to-day operations, you will act as a subject matter expert for master data processes and support system enhancements and automation initiatives across the function.
- Own cash application, customer master data maintenance, and transaction adjustments
- Act as SME for master data governance processes, supporting customer creation and amendments
- Drive OTC-related projects including automation, system enhancements, and process improvements
- Represent OTC in IT discussions and support timely resolution of system-related issues
- Coordinate testing and deployment of new SAP and system functionalities
- Support multiple legal entities across the region, ensuring compliance with SOX, SPA agreements, and internal policies
- Monitor KPIs, identify inefficiencies, and use data to drive continuous improvement
- Support audits through accurate documentation and timely responses
- Partner closely with the OTC Manager on operational and strategic initiatives
ABOUT THE PERSON:
- Strong experience in Accounts Receivable or Order to Cash, ideally within a Shared Services environment
- Degree-qualified in Finance, Business, or similar
- Strong attention to detail with a clear focus on accuracy and controls
- Confident communicator who enjoys working cross-functionally
- A proactive problem-solver with a practical, solutions-focused mindset
- Comfortable working in a fast-paced, international, and evolving environment
- Experience with ERP systems such as SAP or Oracle
- Exposure to analytical, automation, or process mining tools is a strong advantage