Customer Sales Representative

Description:

To achieve sales/renewals targets by converting calls to sales using effective sales techniques while delivering excellent customer service.

Key Areas of Responsibility:

• Effective selling techniques to achieve and exceed monthly sales targets and cross sell other products within the An Post Insurance port folio.
• Maintain service levels and minimise abandon rates.
• Achieve and maintain Compliance standards.
• Provide a high quality service to all customers.
• Deal with both inbound calls and outbound calls via an automated dialing solution.
• Adhere to all An Post Insurance company policies and procedures.
• To learn, be trained and become competent on selling any new products being launched on to the market for your area of sales and continue to keep knowledge on existing products up to date.
• Work on a roster basis to include Saturdays.
• Opportunity to complete overtime on occasion, depending on business needs.