Description:
ServiceNow's Impact Engineering team creates applications to help customers, and our Customer Success Delivery teams quickly maximize the value of their ServiceNow investment.
What You Get To Do In This Role: The Director of Impact Engineering will lead a team of approximately 20 engineers based in Ireland. This role is expected to effectively execute the following requirements:
- Partner and collaborate with Product Management, Design, Architecture, Program Management, Platform Engineering, and Product Engineering to execute the digital experience roadmap for Impact.
- Leverage the power of the ServiceNow Platform while minimizing the need for custom code to speed innovation and quality deliverables.
- Collaborate with Impact Engineering leadership to help with implementation of complementary or related ServiceNow products, e.g., SPM and ALE.
- Be a decision-maker and arbiter for engineering decisions and organizational optimization.
- Lead by example providing necessary guidance to the team to ensure that UTG technology standards and processes are embraced.
- Lead multiple scrum teams in Ireland and partner with Impact Engineering Leaders globally.
- Build and retain a high-performing team of engineers.
Qualifications To be successful in this role you have:
- Leadership experience managing an engineering team of 15-20.
- Well-versed with agile software development lifecycle.
- Well-versed with ServiceNow coding standards and release processes within engineering, product management, and program management teams a plus.
Basic Qualifications:
- 15+ years of experience in enterprise cloud software application development.
- 5+ years product and engineering management experience.
- Must have current director level experience at an enterprise software company