Description:
As part of a small, high-performing engineering team, you will take on a broad and varied applications role that includes:
- Providing pre-sales and post-sales technical support, acting as a trusted advisor to customers
- Hands-on product testing, installation, commissioning, calibration, and training
- Developing clear product documentation and delivering customer training sessions
- Supporting product usage in field survey work when required
- Liaising between customers and R&D to communicate issues, enhancements, and technical insights
- Contributing to new product R&D, including concept evaluation, prototype build/debug, and designing/executing test suites for new or enhanced products
- Analysing data, generating reports, validating corrective actions, and feeding findings back to engineering teams
You will receive in-depth training on the company’s technologies and will play a key role in ensuring customers gain maximum value from the products.
Skills & Experience
Essential:
- 1+ years’ experience as an Electro-Mechanical Engineer, Technician, or similar technical role
- Diploma-level qualification (or higher) in Mechanical, Electrical, Electronic Engineering or related discipline
- Hands-on experience with prototype assembly and troubleshooting across hardware, electronics, optics, cameras, or illumination
- Ability to design and execute test procedures and provide structured feedback to developers
- Experience with data analysis, reporting, and validating system performance
- Familiarity with wireless networking / data communications
- Strong customer-facing skills, including installation, setup, training, and remote/on-site support
- Excellent communication skills and the ability to clearly convey technical issues and solutions
- Must be eligible to work in Ireland/EU
- Overseas travel required; a clean driving licence is essential (including for driving abroad)