Description:
Our client a leader in technical construction is recruiting a Facilities Manager.
The Facilities Manager is responsible for overseeing the day-to-day operations and maintenance of client facilities, ensuring that all services are delivered in compliance with contractual obligations, safety standards, and performance benchmarks. This role includes managing hard and/or soft services, vendor coordination, staff supervision, budgeting, and client relationship management.
Main Responsibilities:
Operational Management
- Oversee the delivery of facilities management services (hard and/or soft services) including (but not limited to); Mechanical, Electrical & Power systems, cleaning, security, landscaping, pest control, catering services and waste management, through the use of in-house and out-sourced service providers.
- Conduct regular inspections and audits of the facility to ensure compliance with safety, quality, and operational standards.
- Monitor and ensure optimal performance of building systems and infrastructure.
- Coordinate planned preventive maintenance (PPM) and reactive maintenance activities.
- Ensure timely resolution of maintenance issues and service requests.
Team & Vendor Management
- Manage on-site FM staff including supervisors, technicians, cleaners, and other support staff.
- Assign daily tasks and monitor staff performance and productivity.
- Coordinate with third-party service providers and contractors to ensure service quality.
- Review vendor performance and escalate issues where necessary.
Client & Stakeholder Engagement
- Act as the primary point of contact for the client regarding all FM-related matters.
- Attend regular client meetings, present reports, and address concerns or requests.
- Ensure customer satisfaction through timely service delivery and issue resolution.
Compliance & Safety
- Ensure that all operations comply with local regulations, health & safety policies, and environmental standards.
- Conduct risk assessments and ensure mitigation plans are implemented.
- Facilitate emergency preparedness, fire drills, and HSE training as required.
Budget, Revenue Growth & Reporting
- Monitor and control operational budgets, expenses, and resource allocation.
- Prepare monthly reports on maintenance, performance, incidents, and KPIs.
- Recommend cost-effective measures to improve efficiency and reduce operating costs.
- Drive extra works and project opportunities
Key Skills & Qualifications:
- Bachelor’s degree in Facilities Management, Engineering, or related field. 5+ years with an out sourced FM provider in a management position
- 10+ years of relevant experience in facilities or property management, preferably within an outsourced FM company.
- Strong knowledge of building systems (HVAC, electrical, plumbing) and FM industry best practices.
- Proven leadership and team management skills.
- Proficient in MS Office suite.
- Excellent communication, negotiation, and client-handling skills.