Description:
We are inviting applications for full time and part time Food & Beverage professionals who have knowledge and experience in food service with an eye for detail and takes pride in delivering 5* service to join and enhance our established team in The Stables Brasserie and Bar.
As part of the Food and Beverage team, you will be operating in an exciting, fast-paced quality service outlet. You will have the opportunity to develop your skills under the guidance of the food & beverage management team. This is a great opportunity to grow & develop a career.
Responsibilities
- To ensure the complete satisfaction of each guest.
- To be helpful and work in contact with other departments.
- Ensure restaurant area is always kept clean and tidy.
- To read, understand and comply with your responsibilities as defined in the Health and Safety Statement and Staff Handbook.
- To comply with all reasonable requests by Management.
- Maintain a professional and respectful attitude and behaviour to guests, colleagues, management.
- Learning restaurant’s table plan
- Deliver trays to the appropriate station and ensure that the plates are served in a timely manner
- If on a ‘Commis/Pass’ shift. Ensure the good communication between kitchen and service
Role
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate precisely with Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties, VIP)
- Follow all relevant health department regulations
- Provide excellent customer service to guests