Information Technology Support Analyst

Description:

This is a Staff-level Lead position where you won't just write code—you'll set the technical direction, mentor a team, and deliver solutions that directly impact operational efficiency and strategic decision-making at the executive level. You will be instrumental in transforming raw utilization data into powerful, actionable insights.

What You'll Do (Key Responsibilities)

• Technical Leadership: Lead and mentor a small, dedicated team (3–4 members) through the entire software development lifecycle, ensuring technical excellence and timely delivery.
• System Architecture & Design: Own the architecture and design of dashboards, reports, and highly interactive web applications for a diverse set of users (engineers, developers, and executives).
• High-Volume Data Insights: Develop robust frameworks to analyze large, complex datasets, transforming raw equipment metrics into actionable insights for strategic planning and operational improvements.
• Stakeholder Collaboration: Partner directly with business stakeholders to translate critical business needs into innovative, scalable software solutions.
• Scalable API Development: Design, build, and maintain high-performance, resilient APIs to ensure seamless data integration across the entire system infrastructure.

Technical Expertise We Require

• 8+ years of progressive software engineering experience, with significant focus on full stack development.
• 5+ years of professional experience in Python development.
• 5+ years of building robust web applications using React and TypeScript.