Junior Service Receptionist

Description:

Kearys Motor Group is rapidly expanding and looking for top calibre candidates to join its winning team. We are currently seeking to recruit a Junior Service Receptionist to join our dynamic, growing team in.

Looking to move your career into next gear? Apply today to be a part of our success story.

Key Responsibilities:

• Coordinate Service customer bookings.
• Communicate with customers throughout the day and understanding customer’s needs and requirements.
• Deal with escalated Service customer issues as necessary.
• Ensure all Service customer satisfaction scores are positive.
• Work with the Service Manager/Workshop Foreman to co-ordinate the flow of work to the workshop.
• Ad-hoc tasks as required.

Key Requirements:

• Exceptional customer service skills and phone manner.
• Experience within a service department preferable, not essential.
• Results focused with a proven track record of delivery.
• Strong project and analytical skills.
• A strong working knowledge of Microsoft Office, (including Excel, PowerPoint).
• Ability to communicate at all levels within the business.
• Full, clean driving license.