Description:
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
Join our Cloud Delivery Services Team in Cork as
In the role you act as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. You will learn how to create/update technical specifications and maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments and setup Trading Partner connectivity.
- Interacting with customers to understand their business requirements and to develop and maintain good customer relations
- Defining and developing data integrations including planning, documentation, implementation, testing, troubleshooting, and deploying customer connections with trading partners
- Create test case scenarios and write expected output according to specifications
- Perform functional testing for each field/segment with change
- Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
- Deliver project status updates to clients, project managers and counterparts as necessary
- BSc in Computer Science/other technical discipline or equivalent experience
- Knowledge of programming and experience e.g. Java, C#, C++, etc.
- Strong Customer focus, customer satisfaction oriented
- Quick learner and able to retain a broad range of information in a rapid and complex technical environment
- Excellent written and oral communications skills
- Excellent Teamwork/Collaboration skills
- Ability to handle multiple priorities in a fast-paced environment and be able to work independently
Desirable:
- Knowledge of EDI standards (EDIFACT, TRADACOMS, X12, VDA, XML), and B2B integration
- Knowledge of EDI Mapping processes and Map Specifications
- Knowledge of communications standards such as ftp, AS2, https.