Description:
The Local Service Manager, you will play a vital role in supporting people with Acquired Brain Injury to live full, independent lives – whether at our residential services or out in the community. You will lead a dedicated team of Team Leaders, and Rehabilitation Assistants, fostering a collaborative and person-centred approach to daily support. Your leadership will help shape meaningful services that respond to each individual's goals and needs.
Along with leading the local team, you will be a key member in an interdisciplinary team, collaborating with specialists from across the ABI Ireland Organisation to deliver coordinated, person-centred rehabilitation. For more details on our interdisciplinary teams, please read the attached document.
What You'll Be Doing:
- Lead and manage residential and community services, ensuring high quality, person-centred support for individuals with an acquired brain injury
- Supervise and support staff teams, including Team Leaders and Rehabilitation Assistants, while overseeing recruitment, rotas, training, and performance management
- Facilitate admissions, discharges, and daily independence for residents, working closely with families’, clinical teams and community partners
- Build strong relationships with local agencies, voluntary groups and stakeholders to promote community inclusion and service awareness
- Ensure Individual Rehabilitation plans (IRPS) are developed, implemented, and regularly reviewed with accurate documentation and reporting
- Manage service budgets, payroll returns, petty cash, and purchasing, while supporting fundraising efforts at local and national levels
- Respond to critical incidents, manage challenging behaviours, and ensure compliance with HIQA, CARF, and organisational policies
- Represent ABI Ireland at forums, participate in working groups, and support the on-call service – while being ready to drive vehicles as needed
- For more details on the duties of this role, please download a copy of the job description attached
Who We're Looking For:
We’re looking for a compassionate and confident leader who’s passionate about making a real difference in the lives of people with an acquired brain injury. You will bring a strong background in human services, along with the ability to guide and support a dedicated team in delivering high-quality, person-centred care. You will be someone who thrives in a dynamic environment, communicates with clarity and empathy, and builds strong relationships with families, clinical colleagues and community partners.
Must Haves:
- A relevant third-level qualification in Health or Social Care,
- At least 4-years post-graduate experience in a health or social care setting, including residential or community rehabilitation,
- Minimum 3-years’ experience leading and managing staff teams, with a focus on performance manager and development.
- Strong communication skills – verbal, written, report writing, and presentation – with fluency in English.
- Excellent organisational and time management skills, with the ability to priorities and meet service goals.
- Confident decision-maker with sound judgement, attention to details, and a hands-on approach.
- Proficient in Microsoft Word and Outlook, with solid IT and budgeting skills.
- Full clean driving licence and willingness to undertake management/leadership training if not already completed.