Description:
The Payroll Manager EMEA (United Kingdom & Switzerland) will be part of a global team. Ensures accurate and timely delivery of payroll services in the assigned markets to ensure compliance with organization and legal requirements; manage vendor relationships; respond to the payroll operations queries.
The BMS HR Service Delivery Model is a shared services model and this role will interface with business partners, Compensation, Savings Plan & Benefits, Financial Shared Services General Accounting, as well as our outsourced payroll providers. The position is also responsible for the upload of payroll related data onto the required payroll vendor online tools, downloading of the payroll outputs, and distribution to the relevant individuals or teams within the BMS business.
Key Business Partners : HR Business Partners, HR COE Leads, Global HR Services Team Members, Global Process Owners (GPO)
Detailed Responsibilities
- Ensure all payroll operations are processed timely and accurately.
- Implement processes improvements related to payroll delivery.
- Provide Tier 2 (detailed) support to inquiries related to payroll, ensuring responses are delivered in a timely manner. Where required follow up with vendors or escalate to Senior Payroll Manager.
- Use global payroll tools and prepare appropriate payroll calculations to ensure proper payroll processing.
- Facilitate and participate in governance process used for analysis and approval of payroll work requests and projects.
- Collaborate with Total Rewards to understand the savings and benefits calculations and the impact on payroll calculation.
- Coordinate with Outsourced Service Provider regarding all policies, programs and processes related to payroll.
- Work with the BMS HR Service Delivery Team to ensure service provider is achieving SLA's.
- Manage employee queries via the company's CRM, whilst adhering to KPI's and delivering high quality customer service.
- Assess the delivery impact of any HR management policy changes, regulatory or compliance changes may have on the service provider and BMS Payroll operations.
- Aid in overseeing the implementation of payroll system solutions for acquisitions.
- Proactively develop and maintain technical knowledge in payrolls remaining up to date on current trends and best practices.
- Interface with payroll and benefits vendors, as needed, to ensure compliance with established procedures.
- Full understanding of all payroll inputs and how they correlate to the pay slip and taxation of same.
- Acts as a resource for colleagues with less experience.
- May lead small projects with manageable risks and resource requirements.
Must have requirements:
- Comprehensive knowledge of UK and Switzerland Payroll, Payroll Tax, and Payroll Accounting and related end to end processes.
- Strong verbal and written communication skills to interact with clients, HRBPs and People Services team members.
- Degree preferred in Business Administration, Accounting or Finance or equivalent.
- Minimum of 3 years' experience with end-to -end payroll processing including: time management, leave administration, registration, pay processing, payroll taxes, reporting, and experience dealing with payroll queries and issues from employees.
- Must be customer-focused and comfortable working with a diverse group of people.
- Ability to prioritize workload and provide timely follow-up and resolution.
- Must be well organized with a proven track record of meeting or exceeding deadlines.
- Proficient with MS Office suite, particularly Excel.
- Strong SAP Payroll technical expertise including integration points with Organizational Management and Personnel Administration and SAP Finance is preferred.