Sales Development Representative

Description:

ServiceNow is looking for a high achieving Sales Development Representative - Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What You Get To Do In This Role

The Sales Development Representative - Inbound builds sales pipeline while achieving monthly, quarterly and annual goals.
 

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Manage all inbound leads to Sales acceptance
• Work with Marketing in completing multiple demand generation campaigns
• Invite and bring attendance to company events and regional trade shows
• Understand how ServiceNow solutions address customer pain points
• Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
• Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
• Use our technology to manage marketing leads
   

Qualifications

To be successful in this role you have:
 

• Proficiency in French (verbal and written) is a must
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• A creative and customer-focused mindset
• A basic understanding of Cloud computing and SaaS offerings
• Ability to differentiate ServiceNow to customers
• Travel for training or meetings may occasionally be required