Sales Enablement Specialist

Description:

The GTM Enablement specialist will be a trusted partner to the GTM organization at Segment. Within Twilio, Enablement drives the onboarding and continuing training of our customer facing field teams to accelerate ramp times, drive revenue and broaden skills. This role contributes to content creation and supports operational execution and delivery of Enablement for the EMEA GTM team.

In This Role, You’ll

Responsibilities

• Work with GTM Stakeholders and Product Marketing/Managers to develop and roll out a formal Product Certification Program for existing and future products
• Work with multiple cross functional teams to develop and deliver training and content to the entire Revenue Organization with a strong focus on the sales process execution from a tooling prospective
• Partner and Support the EMEA sales leaders to drive enablement initiatives
• Manage all communications for Segment product releases and product training for EMEA
• Work with the greater Segment enablement team to connect the programs to the EMEA stakeholders
• Create, distribute and analyze training program surveys, including executive summaries
• Audit past content and training to make sure all relevant content is available for the field.
• Assist in workshop scheduling, setups, and delivery material creations
• Prioritize projects assigned and meet project timelines.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• BA/BS degree in a business related field
• Experience with content and learning management systems. Familiarity with Google Suite and project management tools like Airtable.
• Good written and verbal communication skills.
• Effective time manager, capable of delivering on multiple assignments and tasks accurately and on time
• Ability to maintain a high level of productivity in a fast-paced, team environment
• Experience with product release cycles and communications
• You have an innate desire to help others succeed