Description:
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As our Sales Enablement Specialist (Learning Design & Tools), you will lead the design, execution, and continuous improvement of training programs and tools strategy to empower our Sales teams. You’ll work closely with Sales leadership, enablement leadership, and cross-functional partners to ensure content, tools, and learning pathways are organised, effective, and widely adopted.
Hybrid role with two days a week in our Dublin office
About this roll* (Responsibilities)
- Design, build, and manage onboarding and continual learning content across multiple modalities (workshops, e‑learning modules, certifications, job aids, videos) using tools such as Salesloft, Vidyard, WorkRamp, and our Sales Hub.
- Manage setup, configuration, and user adoption of enablement tools (Salesloft sequences, Vidyard integrations, CRM integrations, Sales Hub pages, etc.).
- Provide occasional live virtual and in-person training, reinforcement sessions, and certification programs for new and ramping Sales Representatives.
- Offer feedback and adoption support to hold reps accountable for processes and tool utilization.
- Maintain and organise sales enablement content (Google Drive structure, e‑learning repositories, presentation templates, etc.) to ensure easy access and consistency.
- Analyse training participation, certification completion, tool adoption, and sales performance metrics to identify gaps and iterate on programs.
- Support periodic Sales Boot Camps, ongoing certifications, and launch readiness for new sales motions or tools.
- Serve as sales team owner for tool troubleshooting and content inquiries.
Do you have the right ingredients*? (Requirements)
- 2+ years of achieving quota in B2B sales (SaaS experience preferred).
- 1+ years in a sales training, learning design, or sales enablement role, preferably designing structured learning programs.
- Proficiency with tools such as Salesloft, Vidyard, Salesforce, WorkRamp, and Google Sites/Drive content organization.
- Experience structuring and maintaining repository systems for training and enablement content.
- Strong ability to create compelling enablement materials (presentations, videos, certification paths, sales playbooks, job aids, etc.).
- Excellent coaching, presentation, and interpersonal skills with an innate ability to connect with sellers at all levels.
- Analytical orientation: comfortable interpreting learner progress and sales effectiveness data to inform program iteration.
- Self-starter who can work independently, manage priorities, and lead cross-functional efforts in a remote and distributed team environment.
- Flexible and adaptable mindset with willingness to travel 1-2x per yeat when needed for on‑site training or team events.
- Preferred: degree in Learning Design, Instructional Design, Education, or a related field.
- Preferred: experience with Sandler sales methodology