Description:
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
What you get to do in this role:
- Aligned to the EMEA region, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Suggest creative pricing and payment solutions balancing customer need and pricing policies.
- Review Quotes and Order Forms for accuracy and completeness.
- Ensure all Orders are approved within pricing and discount policies.
- Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
- Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
- Support sales organization’s requirement for Customer licensing compliance
Qualifications
To be successful in this role you have:
- 2-4 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills
- Ability to prioritize to meet business needs
- Effective communicator, both written and verbal
- Team Player with positive attitude ready to work in a fast paced environment
- Results Driven