Description:
You/ The Senior National Account Manager will be responsible for building strong working relationships with the customer buying team; developing and executing customer business plans at a category level which deliver USG, Market Share and Profitability. You will be accountable for the day to day contact with the customer buyers, supply chain, shopper marketing, internal category & brand contacts.
RESPONSIBILITIES
- Build strong and sustainable customer relationships
- Negotiate effectively with your customer, e.g. to agree trade terms, trade funding, and counterparts according to group strategy on his/her categories
- Manage the relationship aspects of key customer ‘events’, e.g. launching of new products, cost price changes, breaches of trade terms
- Develop and deliver the customer strategic business plan for relevant categories , and the joint customer business plan, working closely with Category Managers and Shopper Marketing
- Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer)
- Manage promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored
- Work closely with Commercial Executives to ensure administrative aspects of promotions are completed
- Manage the launch of new products with customers, e.g. selling in the new product, providing samples etc
- Ensure effective in-store activation of key events (e.g. promotions, range reviews), providing clear briefings to the Retail Operations Team
KEY EXPERIENCE AND QUALIFICATIONS REQUIRED
- Customer management & selling essentials - ideally previous experience of performing a CAM role
- Prior commercial experience and exposure to P&L
- Proven history of working within a team environment
- Prior experience of leading and developing a direct report preferable however not essential
- Minimum 5-6 years relevant Account Management/Field Sales experience