Senior Site Reliability Engineer

Description:

OpenShift SRE is a sophisticated, global, fast-paced team inside the world's open source leader with constant opportunities to learn new skills and innovate new solutions to meet our customers' demands. As a Senior Software Engineer on this team, you will directly contribute to Red Hat's success in the rapidly growing Kubernetes as a Service (KaaS) market.

What You Will Do
 

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds
• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
• Participate in the release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tooling, monitoring, and change management
• Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats
• Interact with automated monitoring and healing infrastructure to ensure healthy environments
• Provide engineering support to Red Hat's global technical support team to resolve customer issues
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment
• Participate in a global on-call rotation, including periodic weekend and holiday on-call duties
   

What you will bring
 

• 3+ years of software engineering experience using object-oriented languages; Golang and Python are preference
• Experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
• Commercial experience with enterprise system monitoring; knowledge of Prometheus is a plus
• Experience with container technology, Kubernetes, Openshift and configuration management tools ( Red Hat Ansible Automation, Puppet, or Chef) is a big plus
• Demonstrated ability to quickly and accurately troubleshoot systems issues
• Solid written and verbal communication skills in English