Description:
We are recruiting a Social Care Supervisor to lead and manage the delivery of vulnerability assessments for international protection applicants in a fast-paced, high-impact environment. You will be responsible for quality assurance, escalation pathways, guidance, and oversight of a dedicated team within our Dublin operations.
This is a full-time position requiring a minimum of 50% on-site presence, with flexibility to work additional hours as operational demand requires.
Key Responsibilities
- Team Leadership & Quality Assurance: Provide guidance, supervision, and quality assurance for all assessment activities
- Escalation Management: Handle complex cases and escalation pathways; advise on safeguarding and welfare concerns
- Performance Oversight: Monitor team adherence to protocols, timelines, and safeguarding standards
- Staff Development: Support professional development and competency maintenance of assessment staff
- Regulatory Compliance: Ensure compliance with Children First Act 2015, GDPR, and all relevant safeguarding legislation
- Training Delivery: Deliver or coordinate trauma-informed practice, intercultural communication, and child protection training for staff
- Liaison & Reporting: Communicate with external stakeholders; contribute to weekly and annual reporting requirements
- Operational Management: Participate in scheduling, resource allocation, and capacity planning
About You
Essential Qualifications & Experience:
- QQI Level 8 Social Care qualification (or equivalent CORU-recognized qualification)
- Minimum 4 years' relevant professional experience in social care, mental health, or vulnerable populations work
- CORU registration as a Social Care Worker
- Current Garda vetting clearance (or willingness to obtain)
- Children First training completion prior to commencement
Essential Skills:
- Strong leadership and team management capability
- Excellent knowledge of safeguarding legislation and practice
- Ability to identify and respond to signs of vulnerability, trauma, and special needs
- Competence in trauma-informed practice and intercultural communication
- Strong communication and interpersonal skills
- Ability to work in a high-volume, time-pressured environment
- Proficiency with data management and reporting systems