Stock Manager

Description:

We are looking to recruit an in-store Operations Manager who has excellent retail skills, has strong leadership experience, passionate about the customer journey and enjoys what they do. You will be from a fast paced warehouse style environment and will be hands on, committed and driven.

Key responsibilities as our new Retail Store Operations Manager:

• Manage a store team of warehouse/delivery colleagues
• Take control of the customer service and feedback team
• Ecommerce and online delivery despatch experience essential
• Responsible for all online order processing
• Manage delivery logistics
• Stock control and stock management
• Customer Service Management for any delivery issues or online order problems
• Recruitment and training of colleagues
• KPI management
• Delivery and distribution knowledge and experience
• Work closely with the business owners to delivery their online strategy