Support Specialist Global Tech

Description:

Your day to day

• you’ll support vendor delivery of customer support in line with the scale of the product team resolving escalations and quality calibrations as required.
• you’ll become an expert in core risk/payments experience infrastructure, tools, systems, and data.
• you’ll demonstrate in-depth knowledge of process design, driving efficiencies, identifying gaps and implementing improvements. Apply the experience in the fast paced and growing operations environment.