Trading Systems Application Support Engineer

Description:

A leading international investment firm is seeking an Application Support Engineer to join its high-performing technology team. You’ll work within a talented, collaborative group that supports key platforms across trading, risk, research, and investor operations — all essential to keeping the business performing at its best.

What You’ll Do

• Serve as the primary contact for application issues, taking ownership to troubleshoot and resolve problems quickly.
• Provide support for core trade order management and reconciliation systems.
• Monitor and optimise application performance to ensure seamless operation.
• Manage SFTP connections, IP whitelists, SSH keys, and perform PGP file encryption/decryption.
• Validate software updates and releases before deployment to production.
• Document resolutions and assist in user training for internal systems.

What We’re Looking For

• 5+ years of experience in application support, ideally within financial services.
• Strong SQL expertise — including joins, functions, triggers, and CTEs.
• Solid experience with SFTP management.
• A sound understanding of fixed income, equities, options, and FX products.
• Familiarity with job scheduling tools such as ActiveBatch or Tidal.
• Background in supporting front-office trading and back-office applications.
• Basic scripting ability in Python and exposure to .NET debugging.
• Excellent communication skills and a collaborative, team-focused approach.
• Previous buy-side experience is advantageous but not required.