Description:
Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the world’s most advanced validation software to help revolutionize the speed, precision, transparency, and intelligence of validation in the Life Sciences sector. Our solution is now used by some of the world’s leading Life Sciences companies.
What we’re looking for
As Kneat continues to expand, we are looking for an enthusiastic Account Manager to join our Sales Team
Position overview
Reporting to our VP of Sales, the Account Manager will work with enthusiasm to deliver a winning sales strategy for the expansion of existing logos. We are open to candidates based in Germany, France, Switzerland, Ireland, UK or Italy.
Responsibilities
- You will work closely with colleagues in sales development, product/engineering, and customer success groups to ensure a positive sales experience for prospects and clients.
- Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities.
- Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities.
- Develop new business with existing clients and identify areas of improvement to meet sales quotas.
- Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services.
- Show the ability to demonstrate the baseline for out-of-the-box technology.
- Maintain a high volume of account-based activities such as business/account review meetings, taking a consultative and longer-term approach to build and maintain existing and new relationships with the customers. This includes identifying new contacts, sites, opportunities for expansion.
- Skillfully deliver web-based and/or face-to-face presentations on the value of Kneat.
- Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
- Consistently beat your quarterly and annual sales quota.
- Have the ability to navigate the procurement process and help drive your customers to a close.
- Have the ability to learn quickly and hit the ground running with prospecting, discoveries, and demonstrations.
- On a daily basis, track customer details—identify decision makers, timelines, hot-buttons, and specific qualifications and enter data accurately and consistently into the company's CRM (HubSpot).
- Report weekly updates to the VP of Sales about strategy, progress, and upcoming closure opportunities.
- Attend client networking events in order to build up the Kneat network and customer rapport.
Qualifications
- Bachelor’s Degree preferable.
- Strong background in SaaS/cloud-based Sales and Account Management.
- Strong background in Life Sciences Sales and Account Management.
- 5+ years of B2B relevant SaaS Account Management Experience.
- Someone who is independent and is self-motivated by hitting quotas.
- Strong track record of achievement in Account Management goals.
- Previously trained in consultative/value-based selling.
- Technically savvy and can personally demonstrate the Kneat Gx application.
- Personable, with excellent written and communication skills, high attention to detail.
- Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot.
- Has an attitude which is positive, energetic, flexible, self-driven/motivated, and supportive in a challenging environment.
- Ability to organize and prioritize your own work.
- Maintain focus on and commitment to assigned targets.
- Willingness to travel if necessary.
- Excellent communication and presentation skills, with strong ability to engage and persuade.
- You are confident and enthusiastic when presenting information to decision makers, always working to align needs with our solutions.