Administrator

Description:

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Join us as an Administrator at our Customer Service Centre and you'll be responsible for communicating with customers and providing administrative support for our Customer Service Centre. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often. We are the home delivery network for Currys.

Role overview: As part of this role, you’ll be responsible for:
 

• Communicating with our internal and external customers
• Assigning delivery drivers with their routes
• Completing administrative tasks including producing data for reporting
• Supporting the whole of the Currys team with queries or support where required

People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself.

You will need:
 

• Some experience or exposure to providing customer service
• Passion and enthusiasm for working in a fast-paced team
• Experience with Excel and Word