Description:
As a Documentation Specialist, you will play a key role in managing product documentation and supporting the introduction of new and improved products to market.
Working closely with teams including Production, R&D, Quality, Purchasing, Sales and Test Engineering, you will ensure that product documentation is accurate, compliant and delivered within agreed timelines.
Key Responsibilities
- Develop and maintain product documentation in line with relevant product standards, local legislation and market requirements.
- Prepare and manage labels, packaging, manuals, datasheets and other product documentation.
- Create and maintain product Bills of Materials (BOMs) on the ERP system for relevant markets.
- Collaborate with graphic designers to ensure packaging content is accurate and compliant.
- Liaise with sales offices to coordinate the review and validation of product documentation.
- Assess change requests, determine validity and establish appropriate lead times.
- Coordinate and control the implementation of changes relating to product documentation.
- Liaise with Purchasing regarding delivery timelines for new and updated documentation.
- Document and communicate product changes to relevant internal and external stakeholders.
- Support Production teams with the introduction and understanding of product changes.
- Provide day-to-day support and assistance to Production regarding documentation-related queries.
The Ideal Candidate
The Successful Candidate Will Have
- A Bachelor of Business Studies (BBS), Business & Law (BBL) or a relevant equivalent qualification.
- Excellent written and verbal English communication skills.
- Strong IT skills, particularly with Microsoft Office, Teams and web-based systems.
- Excellent organisational and time-management skills, with the ability to manage multiple priorities.
- A strong attention to detail and a methodical approach to documentation.
- The ability to work independently while also contributing effectively within a collaborative team.
- Strong problem-solving and decision-making skills.
- A positive, energetic and proactive attitude.
- A high level of reliability, professionalism and integrity.
- Previous experience working in a manufacturing, engineering, quality or NPI environment would be an advantage.
- Fluency in German is highly desirable.