Information Technology Infrastructure Specialist

Description:

Key Responsibilities:

• IT Management
• Serve as the primary contact for all internal IT queries and issues.
• Manage external IT vendors and service providers, ensuring quality and value.
• Oversee IT infrastructure, cybersecurity, and core business systems (e.g., CRM, financial platforms).
• Maintain compliance with data protection and regulatory requirements (e.g., GDPR).
• Support ongoing system upgrades and digital transformation initiatives.
• Review and update IT policies and procedures as required.
• Project Management
• Plan, lead, and deliver strategic projects across various departments (e.g., compliance, finance, client services).
• Define project scopes, objectives, timelines, budgets, and resource requirements.
• Coordinate internal teams and external stakeholders to ensure on-time delivery.
• Track project progress and report status to senior management.
• Identify and mitigate project risks.
• Promote a culture of continuous improvement and change management.

Skills & Experience:

• 3–5 years’ experience in IT management and/or project management, preferably within financial services.
• Strong understanding of IT infrastructure, systems, and vendor management.
• Demonstrated success delivering projects within scope, time, and budget.
• Excellent communication and stakeholder management skills.
• Familiarity with regulatory compliance frameworks (e.g., GDPR).
• Project management certification (e.g., PRINCE2, PMP, Agile) desirable.