Description:
We are looking for an IT Business Analyst to join our Group IT Life and Health Underwriting and Claims application team and manage the development and operations of the medical underwriting manuals and market solutions within PartnerRe. This role will be based in Dublin OR Toronto, working with our internal business stakeholders (e.g., medical underwriters, medical consultants, client partners) and IT teams on the global level to ensure that our IT solutions effectively support the complex business and compliance requirements of our Life and Health reinsurance business.
About The Role
- Act as an IT BA to manage the application SDLC & ITSM processes as well as user related production support and change requests for PartnerRe’s medical underwriting manual platform (PAR) as well as automated underwriting platform (Duet Edge).
- Work with business product owners, global medical underwriting SMEs and suppliers to manage the content review cycle and version control of the medical underwriting manual platform to ensure consistency, accuracy, and up-to-date medical underwriting guidelines.
- Updating and reviewing rules in the automated underwriting platform to reflect changes in our underwriting philosophy. This platform is separate from the underwriting manual platform.
- Manage internal and external user on/off boarding as well as assist the rollout of application upgrades to existing users/clients/markets.
- Drive the design, validation, implementation and quality assurance of potential new IT solutions in collaboration with architecture, development, and business teams.
Qualifications
Technical Skills:
- Proven experience in application life cycle management and IT service management of HTML, CSS, Content version control tools, and workflow tools.
- Proficiency with BA tools (e.g., Azure DevOps, Asana, O365) and agile methodologies (Scrum).
- Proven experience in requirements gathering, process modelling, and solution design
Soft Skills
- Good stakeholder, client, supplier management and communication skills in both English and French.
- Proactive problem-solving, resilience in the face of challenges, and an optimistic, action-oriented mindset
Work Experience
- 5+ years of experience as an IT Business Analyst ideally with a focus on Life & Health medical underwriting.