It Support Engineer

Description:

A well known multinational company based in South Dublin are looking to hire a IT Support Engineer to join the team on a permanent basis and play a critical role in supporting users and leading office set ups.

Key Responsibilities:

• Provide frontline and field IT support.
• Install new computers and network equipment in site offices, including international locations (UK and EU).
• Serve as the primary escalation point for First Line Support.
• Provide occasional on-site Level 1 support.

Must have:

• Strong Networking Skills and Ideally CompTIA Cert
• Strong knowledge of Microsoft desktop operating systems (Windows 10)
• Knowledge of iOS / Android and MDM platforms (Intune)
• Microsoft Server / Active Directory environment exp
• Experience managing end users in Office365.
• Understanding of TCP/IP networking.
• Multi-site Active Directory administration
• Familiarity with Citrix, Fortigate, Cisco, CheckPoint).
• Basic knowledge of Cisco switches (concepts of VLANs, subnets, trunks).
• Basic PC hardware experience
• Strong problem-solving and communication skills