It Support Engineer

Description:

This is a full-time on-site role for an IT Support Engineer - Hardware/Software onsite with our client in Dublin 2. The role involves day-to-day tasks such as providing technical support, troubleshooting hardware and software issues, system administration, and help desk support. You will have a minimum of 4 years of IT Support experience, ideally within Financial Services.

Skills Required

• Technical Support and Information Technology skills
• Comms Room experience - troubleshooting issues in a Comms room environment
• Office365 Administration and Support
• Server and IT Network Support
• System Monitoring - using Alert Tools
• Application & User Support
• SQL Administration & Support
• Troubleshooting and System Administration skills
• Help Desk Support experience
• Strong problem-solving abilities
• Excellent communication skills
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional)
• Experience with hardware and software installations
• Ability to work well in a high-availabiltiy environment.