Safety Specialist

Description:

In this role, you will...

• Look after a variety of Safety concerns for the community, including but not limited to: Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation.
• The successful candidate will be able to properly identify threatening and harmful circumstances, possess empathetic communication and quick decision-making, with the goal of providing the best support possible.
• Recognize case type/severity while de-escalating crisis and managing other people’s emotions.

We are looking for...

• Work experience in customer experience, mediation, social work, psychology, emergency services, or a similar role.
• Background in advocacy, crisis management, mediation, clinical/non-clinical social work, or e-commerce customer service
• Calm and Empathetic
• Fluent in English, if you have an extra language of Spanish, German or French etc this is a plus.