Business Central Support Analyst

Description:

My client are looking for an ambitious and experienced D365 Business Central Support Analyst who is looking to progress into a new challenge within the Dynamics industry. The role offered is within a thriving organisation looking to grow, they have a major project pipeline within their IT department which will offer long term progression into Microsoft Dynamics. The opportunity will see the successful candidate play a fundamental role in the support of the Dynamics NAV/D365 Business central systems, specifically maintenance and upgrades.

Duties:

• 1st and 2nd line support of Dynamics NAV/ 365 Business Central
• Lead multi-site/cross-functional workshops to identify and document business application requirements
• End to end implementation support and aftercare
• Escalate in house queries to 3rd party support teams

Requirements:

• At least 2 years support experience working with Microsoft Dynamics NAV or D365 Business Central
• Strong written and verbal communication skills
• Experience with 1st & 2nd line support
• Manufacturing experience preferable (Not essential)