Finance Intern

Description:

What You’ll Do
 

• Acquire and maintain in-depth knowledge of Adobe’s Digital Media and Digital Experience software sales models for enterprise subscription and term licensing programs.
• Provide primary support for rest of world channel & enterprise accounts, including email and phone support, returns and credits processing, issue resolution and escalation management, order reviews & PO processing.
• Utilise SalesForce, Dynamics, and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
• Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact and work to resolve them during the deal negotiation process.
• Conduct weekly reconciliations and other oversight activities to ensure accurate revenue booking/recording using SQL, Excel, Tableau and Power BI reports.
• Partner with the department’s cross-geo/organisational teams focused on data management, innovation, integration (acquisitions), and enablement to find opportunities to drive efficiencies through streamlining processes and system improvements.
• Work cross-functionally with multiple internal Adobe Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance, etc.), Enterprise Customers, and Partners.
• Support increased workload and additional hours when required-i.e., month/quarter-end.
   

What's Needed To Succeed
 

• Bachelor’s degree or equivalent in a numerate or business field
• Fluent business English (written and spoken)
• You are meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative, and confident.
• knowledge or some experience with information management tools - SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
• Critical thinking, ability to analyse complex deals, make decisions, and problem solve
• Excellent interpersonal and customer-oriented communication skills.
• Excellent time management, able to analyse workload and prioritise time based on changing priorities.
• Someone with growth mindset, adaptability, verbal and written communication skills