Software Engineer

Description:

The Conversational AI group are seeking a Software Engineer to join the team and drive the development of cutting-edge conversational AI solutions with a focus on Generative AI systems at global scale. In this role, you will design, build, and optimize AI-driven systems that interact intelligently and autonomously with users and other systems. You will work alongside senior software and AI/ML engineers, UX designers, and product teams supporting each other to bring state-of-the-art AI technologies to production.

This is an opportunity to shape the future of AI-driven conversations and develop robust, scalable architectures for intelligent agents. And a great opportunity to work at the intersection of software engineering and AI. If you are passionate about building next-generation AI applications and have a solid foundation in software engineering, and AI development, we’d love to hear from you.

What You Will Do:
 

• Design, develop, and maintain agentic AI systems that power conversational interfaces.
• Assist in designing and implementing scalable AI pipelines for real-time and asynchronous interactions.
• Contribute to the development of LLM-powered agents capable of reasoning, decision-making, and task execution.
• Write clean, maintainable, and efficient code and unit tests.
• Work with APIs and microservices to integrate AI-driven solutions as part of our wider platform.
• Optimize AI models and workflows for performance, scalability, and reliability.
• Collaborate with AI researchers, data scientists, and senior engineers to bring innovative AI solutions to production.
• Learn about enhancing conversational models through fine-tuning, reinforcement learning, and prompt engineering.
• Learn about the latest advancements in conversational AI, agentic AI, and NLP.
   

What We're Looking For:
 

• Ideally, a degree in Computer Science, Software Engineering, Data Science, or related disciplines. However, this is not a hard requirement as we recognise there are many diverse paths into software careers.
• 2+ years of professional software development experience.
• Backend development experience; Python and/or Java
• Understanding of software engineering principles, system architecture, and distributed computing.
• Basic knowledge of API development and microservices architecture.
• Experience with cloud platforms such as AWS, GCP, or Azure.
• Excellent problem-solving skills and ability to learn in a fast-paced, collaborative environment.