Credit Collection Specialist

Description:

Job Description Summary: As a Credit Collection Specialist, your primary objective is to deliver exceptional service and support by taking problem-solving and customer service to new heights. In this role, you will provide guidance, payment options, and tailored solutions to PayPal customers who may be facing financial difficulties or vulnerability, ensuring the best possible outcome for each customer. Your Way to Impact: As a Credit Collection Specialist, you will perform a range of collection duties including monitoring the status of aging and delinquent accounts, while building and maintaining a professional interaction with customers at all times by phone (and email). An Agent within Credit Collections exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment. To join the team, we are seeking enthusiastic and self-motivated individuals who thrive in a busy, target-driven environment. As a Credit Collection Specialist, you will be passionate about delivering paramount customer service while continuously learning and improving. Our goal is to deal with our customers with empathy and understanding, meeting the unique needs of each customer, and striving for the best possible outcome