Training And Implementation Executive

Description:

This is another new addition to our Training & Implementation Team who support new customers during their onboarding experience. You will be involved in the full cycle implementation of Alkimii Software in new customer locations and online including; initial consultation, information gathering, preparation, installation, training and follow up of onboarding, ensuring customer satisfactions and product knowledge.

This role will involve:

• Some travelling across Ireland & eventually in the UK
• Flexibility
• A lot of talking & presenting
• Training new customers on Alkimii systems
• Thinking on your feet
• Anticipating and exceeding customer needs
• Developing our product features
• High levels of organisation, prioritising and initiative

It will ideally suit someone:

• With previous customer service experience
• With Hospitality experience
• Who thrives under pressure
• With incredible organisational skills
• Who is outgoing and confident
• Familiar with People Management Systems