Customer Success Representative

Description:

We have an exciting new role for a passionate, ambitious, ‘go-getter’, who wants to be part of a hospitality software scale-up company.

As a hospitality business, we know how important it is to deliver 5 star service and that is what this role will do on a day-to-day basis. This role will focus on being the first point for our customers, providing timely responses and resolutions to all queries in a friendly and professional manner.

Before you apply, we feel it’s important that you know a bit more about us…

We:

• Enjoy being up early enough to see the sunrise
• Appreciate a good barista coffee
• Discipline ourselves with morning workouts
• Feed our curiosity with a good book
• Don’t take ourselves too seriously
• Constantly ask ourselves how we can make it easier for our customers
• Love long walks on the beach (yes, really!)

And some details we feel best describes our new addition to the Team…

You:

• Want to be part of something exciting
• Want to grow your professional network
• Are comfortable expressing your opinions
• Hold the door open for the person behind you
• Are bursting with creative ideas
• Know the difference between chess and checkers
• Want to be more than just another employee in a big firm
• Know the real reason some places offer pingpong tables and sleep pods…(we don’t by the way)